The Ability to Process Orders Electronically and Increase the Speed

question 118

Multiple Choice

The ability to process orders electronically and increase the speed of communications via the Internet reduces

• A)customer satisfaction due to lack of human involvement.
• B)customer satisfaction due to hard-to-navigate websites.
• C)cognitive dissonance.
• D)distribution costs.
• E)customer involvement.

Analyze the development of feminism across different waves and its influence on the sociological discipline.

Understand the basic concepts and principles of rational choice theory.

Recognize the influences on rational choice theory from various fields.

Explain how opportunity costs and resource scarcity shape actions within rational choice theory.

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Definitions:

Bureaucrats

Government or organizational officials who are typically part of a complex hierarchical structure and responsible for implementing policies, laws, and administrative functions.

Charismatic Authority

A form of leadership where followers are drawn to the leader's extraordinary personal qualities and the belief in their extraordinary powers or insight.

Organizations

Groups or entities with a specific purpose, structure, and system of governance, formed to achieve collective goals.

Legitimate Authority

A type of power that is recognized and accepted by individuals and society as rightful and just, often based on laws, norms, or traditions.