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Which of the Following Service Characteristics Results in Variability of Service

question 76

Multiple Choice

Which of the following service characteristics results in variability of service quality yet provides the opportunity for customizing services to match the specific needs of individual customers?


Definitions:

Supply

The total amount of a good or service that is available for purchase at any given price.

Perfectly Inelastic

Describes a situation where the quantity demanded or supplied does not change in response to a price change.

Recession

A period of declining real GDP, accompanied by lower real income and higher unemployment.

Demand

The quantity of a good or service that consumers are willing and able to purchase at various prices over a given period of time.

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