Selective Distribution Is Desirable When Customer Service from a Channel

question 175

True/False

Selective distribution is desirable when customer service from a channel member is important.

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Definitions:

Nonverbal Signal

A form of communication without words, such as gestures, facial expressions, body posture, or eye contact, conveying messages or emotions.

Style And Tone

Refers to the way in which a writer or speaker communicates, including the choice of words, sentence structure, and the overall feeling or attitude conveyed.

Leaner Media

Leaner media denotes communication channels that convey messages more succinctly and with less contextual information compared to richer media forms.

Non-Routine Messages

Communications that differ from normal operations, often requiring special attention or handling.