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Match the List of Representative Cost Drivers in the Right

question 215

Essay

Match the list of representative cost drivers in the right column to the list of functions in the left column.
 Function  Representative Cost Driver  1.  Purchasing  A.  Number of employees  2.  Billing  B.  Number of shipments  3.  Shipping  C.  Number of customers  4.  Computer Support  D.  Number of invoices  5.  Personnel  E.  Number of desktop computers  6.  Customer Service  F.  Number of purchase orders \begin{array}{|l|l|l|l|} \hline & \text { Function } & & \text { Representative Cost Driver } \\\hline \text { 1. } & \text { Purchasing } & \text { A. } & \text { Number of employees } \\\hline \text { 2. } & \text { Billing } & \text { B. } & \text { Number of shipments } \\\hline \text { 3. } & \text { Shipping } & \text { C. } & \text { Number of customers } \\\hline \text { 4. } & \text { Computer Support } & \text { D. } & \text { Number of invoices } \\\hline \text { 5. } & \text { Personnel } & \text { E. } & \text { Number of desktop computers } \\\hline \text { 6. } & \text { Customer Service } & \text { F. } & \text { Number of purchase orders }\\\hline \end{array}
Required:
Match each business function with its representative cost driver.
 Function  Insert letter of appropriate driver (A through F)  1.  Purchasing  2.  Billing 3. Shipping 4. Computer Support 5. Personnel 6. Customer Service \begin{array}{|l|l|l|}\hline& \text { Function } & \text { Insert letter of appropriate driver (A through F) } \\\hline \text { 1. } & \text { Purchasing } & \\\hline \text { 2. } & \text { Billing } & \\\hline 3 . & \text { Shipping } & \\\hline 4 . & \text { Computer Support } & \\\hline 5 . & \text { Personnel } & \\\hline 6 . & \text { Customer Service } & \\\hline\end{array}

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Definitions:

Laissez-Faire Leadership

Allows subordinates to work things out largely on their own, with almost no direction from above. It is the least effective type of leadership.

Norms

are unwritten social rules or standards that dictate acceptable behavior within a group or society, guiding interactions and social conduct.

Negotiate Norms

involves discussing and adjusting the rules or standards of behavior expected in a social group or culture.

Impression Management

The process by which individuals attempt to control the perceptions others have of them.

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