Other Factors That Managers Should Consider in Deciding How to Allocate

question 69

Multiple Choice

Other factors that managers should consider in deciding how to allocate resources among customers include the:

• A)likelihood of customer retention.
• B)ability to learn from customers.
• C)potential for sales growth.
• D)long-run customer profitability.
• E)All of these are correct.

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Definitions:

Interpersonal Components

Aspects of interactions and relationships between individuals, including communication, empathy, and conflict resolution.

Cultural Expectations

Social norms and values that are widely accepted and practiced within a particular culture or society.

Masters and Johnson

Researchers known for their work in the field of human sexuality and sexual response.

Human Sexual Response

A sequence of physiological and emotional changes that occur as a person becomes sexually aroused and participates in sexually stimulating activities.