The Purpose of the Balanced Scorecard Is BEST Described as Helping

question 55

Multiple Choice

The purpose of the balanced scorecard is BEST described as helping an organisation:

• A)mobilise employee skills for continuous improvements in processing capabilities,quality and response times
• B)introduce innovative products and services desired by target customers
• C)develop customer relations
• D)translate an organisation's mission and strategy into a set of performance measures that help to implement the strategy

---

Definitions:

Cause

The reason something happens, often used in legal contexts to determine the cause of an event or action leading to liability.

Employees

Employees are individuals who are hired by an employer to perform specific duties in exchange for compensation, typically in the form of wages or salary.

Great Depression

A severe, worldwide economic downturn that took place during the 1930s, marked by high unemployment, deflation, and a significant drop in consumer spending and investment.

Unions

Organizations formed by workers to advocate for their rights, benefits, and interests within the workplace.