The Final Step in Using the House of Quality Involves

question 15

Multiple Choice

The final step in using the House of Quality involves identifying those technical features that meet any of the following criteria EXCEPT:

• A) the strongest relationship to customer requirements.
• B) the highest quality.
• C) poor competitive performance.
• D) strong selling points.

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Definitions:

Basic Research

Investigative study aimed at gaining a comprehensive understanding of the fundamental aspects of phenomena without immediate commercial goals.

Discrimination

The offering of different opportunities to similar individuals who differ only by race, ethnic group, sex, age, or other personal characteristics.

Birth Rate

The number of live births per thousand of the population per year.

Domestic Investment

The total spending on capital within a country, including spending on new buildings, machinery, and inventory changes.