Which of the Following Key Activities Is NOT Performed by Operations

question 12

Multiple Choice

Which of the following key activities is NOT performed by operations managers?

• A) Purchasing
• B) Cost accounting
• C) Forecasting
• D) Service encounter design

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Definitions:

Obstinate

Stubbornly refusing to change one's opinion or chosen course of action, despite attempts to persuade one to do so.

Lenient

Referring to a permissive or merciful approach, especially in the context of judgments or punishments.

Phallic Stage

A phase in Freudian psychosexual development, occurring from ages 3 to 6, where a child’s libido (sexual energy) is focused on the genital area.

Oedipus Complex

A psychoanalytic concept describing a child's feelings of desire for their opposite-sex parent and jealousy and rivalry toward their same-sex parent.