In Relating Operations Management and the Customer Benefit Package (CBP)

question 13

Multiple Choice

In relating operations management and the customer benefit package (CBP) , which is the correct timing sequence?

• A) Operating system processes lead to customer needs and expectations, which lead to customer benefit package.
• B) Customer benefit package leads to customer needs and expectations, which lead to operating system processes.
• C) Customer needs and expectations lead to customer benefit package, which leads to operating system processes.
• D) Customer needs and expectations lead to operating system processes, which lead to customer benefit package.

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Definitions:

Funding Organization

An entity that provides financial support for projects, programs, or individuals.

Grant Proposal

A written request submitted to an entity or organization seeking funding for a project or initiative, outlining the importance and implementation plan.

Goal Statement

A clear and specific description of desired achievements or objectives, often used in planning or motivation.

Causes

refers to principles, aims, or movements that people support or fight for, especially in the realm of social or political issues.