A Customer Benefit Package (CBP) Includes _____

question 51

Multiple Choice

A customer benefit package (CBP) includes _____.

• A) only core offerings
• B) only peripheral offerings
• C) either core or peripheral offerings but not both
• D) both core offerings as well as peripheral offerings

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Definitions:

Mediator

An impartial individual who assists in resolving disputes or conflicts between parties through communication and negotiation techniques.

Arbitrator

An autonomous individual or entity formally designated to resolve a conflict.

Consultant

A professional who provides expert advice in a particular area, such as business, education, law, or healthcare.

Third-party Negotiators

Refers to neutral individuals or entities that facilitate negotiations between two or more conflicting parties to reach an agreement.