Of the Four Models of Organizational Performance, Which Two Focus

question 88

Multiple Choice

Of the four models of organizational performance, which two focus on the "big picture" of organizational performance rather than on the operational-level framework?

• A) Baldrige Performance Excellence framework and the value chain model
• B) Balanced scorecard and the Service-Profit Chain
• C) Baldrige Performance Excellence framework and the balanced scorecard
• D) The value chain model and the Service-Profit Chain

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Definitions:

Radio

A technology that uses radio waves to carry information, such as sound, by systematically modulating properties of electromagnetic energy waves transmitted through space.

Comparative Advantage

The ability of an individual or economy to produce goods or services at a lower opportunity cost than others, which forms the basis for trade.

Radios

Radios are devices that receive and transmit signals using radio waves to enable wireless communication over distances.

Opportunity Cost

The value of the next best alternative that must be forgone as a result of choosing one option over another.