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Discuss the Seven Categories of the Malcolm Baldrige National Quality

question 11

Essay

Discuss the seven categories of the Malcolm Baldrige National Quality Award.


Definitions:

Product Innovation

The development of new or significantly improved goods or services to meet consumer needs or market demands.

Functionality

The range of operations that can be performed by a product, system, or service, especially according to user requirements and needs.

Strategic Positioning

The process of establishing and maintaining a sustainable competitive advantage in the market.

Low-Cost Approach

A business or operational strategy focusing on minimizing costs while maintaining quality and efficiency, often to achieve a competitive advantage.

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