ScheduleAnywhere

question 29

Multiple Choice

ScheduleAnywhere.com, an online software, helps clients do all the following EXCEPT:

• A) schedule employees from any computer with Internet access.
• B) decide how much to overbook for each day of the week.
• C) see who's scheduled and who's available.
• D) avoid scheduling conflicts.

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Definitions:

Message Shortness

The practice of making communications brief and to the point, often to improve clarity or efficiency.

Negative Messages

Communication that conveys a refusal, rejection, or other unpleasant news in a tactful and considerate manner.

Buffer

A neutral opening statement in an indirect negative message that establishes common ground with the reader without revealing the main idea.

Specific Statements

Precise and clear expressions that convey particular information or detail without ambiguity.