Which of the Following Anticipates the Emerging and Potential Needs

question 12

Multiple Choice

Which of the following anticipates the emerging and potential needs of customers and creates new products and services to satisfy those needs?

• A) the innovation process
• B) the operations process
• C) the postsales process
• D) none of the above

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Definitions:

Acquisition Differential

The difference between the fair value of an acquired company's identifiable net assets and the actual cost to purchase that company.

Goodwill Impairment

A charge that occurs if the value of goodwill on a company's balance sheet exceeds the tested fair market value.

Gain on Sale

The profit realized from the sale of an asset when the selling price exceeds the asset's book value at the time of sale.

Consolidated Income Statement

A income statement that combines the financial performance of all subsidiaries with the parent company, eliminating intercompany transactions.