Examlex
Comparing budgeted costs to actual costs helps managers to improve ________.
Service-Quality Dimension
Key aspects or criteria used to evaluate the quality of service provided, including tangibles, reliability, responsiveness, assurance, and empathy.
Professionalism
The conduct, behavior, and attitude expected of an individual in a work or business environment.
Quality
The degree to which a set of inherent characteristics fulfills requirements or expectations.
Philip Crosby
An influential figure in the quality management field known for his work on improving organizational quality.
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