What Actions Might Be Taken with an Unprofitable Customer

question 140

Essay

What actions might be taken with an unprofitable customer?

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Definitions:

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly paired; a response that is at first elicited by the second stimulus is eventually elicited by the first stimulus alone.

Long-term Potentiation

A lasting enhancement in signal transmission between two neurons resulting from their simultaneous stimulation, often considered a cellular mechanism for learning and memory.

Synaptic Connections

The points at which nerve cells (neurons) connect and communicate with each other through neurotransmitters.

Vicarious Conditioning

Learning that occurs by observing the reactions of others to an environmental stimulus rather than through direct experience.