In an Effective Balanced Scorecard,________

question 158

Multiple Choice

In an effective balanced scorecard,________.

• A) net income serves as the best indicator for the hard-to measure long-run nonfinancial performance
• B) sales budget serves as one of the leading indicator for the hard-to measure short-run financial performance
• C) sales budget serves as a leading indicator for the hard-to measure short-run nonfinancial performance
• D) customer satisfaction serves as one of the leading indicator for the hard-to measure long-run financial performance

---

Definitions:

Piaget's Constructivist Approach

a theory of cognitive development that suggests children construct knowledge through experiences and interactions with the environment, highlighting stages of development.

Skinner's Operant Conditioning

A theory of learning that emphasizes the role of reinforcement and punishment in shaping behavior through a system of rewards and consequences.

Known-answer Question

A known-answer question is a type of question posed by someone not to gain information but to check the respondent's knowledge or to encourage the respondent to reveal information.

Bulletin Board

A surface meant for the posting of public messages, notices, advertisements, or announcements for informational purposes.