Which of the Following Statements Best Relates to the Balanced

question 35

Multiple Choice

Which of the following statements best relates to the balanced scorecard's internal business processes perspective?

• A) How do we lower costs?
• B) How do we motivate employees?
• C) How can we obtain greater profits?
• D) How processes will increase value to customers?

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Definitions:

Epoch-making

Refers to events or discoveries that significantly alter the course of history or a field of knowledge.

Systematic Way

A methodical approach to procedures or practices that are organized according to a plan or system.

Reality

The sum or aggregate of all that is real or existent within a system, as opposed to that which is only imaginary.

Material

Consisting of physical substance; relating to physical matter and objects as opposed to spiritual or intellectual qualities.