Consider the Following Key Performance Indicators,and Classify Each Indicator According

question 76

Essay

Consider the following key performance indicators,and classify each indicator according
to the balanced scorecard perspective it addresses.Choose from:
1 - financial perspective
2 - customer perspective
3 - internal business perspective
4 - learning and growth perspective
a.Customer retention
b.Employee satisfaction ratings
c.New product development time
d.Cash flow from operations
e.Percentage of compensation based on performance
f.Earnings growth
g.Average machine set-up time
h.Employee promotion rate
i.Residual income
j.Percentage of orders filled each week

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Definitions:

Sample Standard Deviation

A measure of the amount of variation or dispersion of a set of sample values, indicating how much the values differ from the mean of the sample.

Sampling Distribution

A statistical distribution that emerges from conducting numerous samples within a particular population base.

Sample Proportion

The ratio of members in a sample meeting a certain criterion to the total number of members in the sample, serving as an estimate of the population proportion.

Normal Distribution

A bell-shaped probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean.