Internal Reports on Quality at the Acme Publishing Company Generated

question 8

Multiple Choice

Internal reports on quality at the Acme Publishing Company generated the following information for the Trade Division for the first three months of the year:
$\begin{array}{ll}\text { Total sales }&\$1,000,000\\\text { Costs of quality: }\\\text { Prevention } & 22,500 \\\text { Appraisal } & 47,000 \\\text { Internal failure } & 36,000 \\\text { External failure } & 64.000\end{array}$
Compute the costs of nonconformance as a percentage of total sales.

• A) 12.0%
• B) 5.4%
• C) 1.3%
• D) 10%

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Definitions:

Caloric Gain

The increase in calories obtained and absorbed from food and beverages, contributing to energy resources or weight gain.

Foraging

The act of searching for and exploiting food resources by animals, including humans.

Dunbar

Refers to the Dunbar's number, a theoretical cognitive limit to the number of people with whom one can maintain stable social relationships.

Group Sizes

The number of individuals constituting a group, which can affect dynamics, interaction, and outcomes in social, educational, and work settings.