The Average Time Between Phone Calls Arriving at a Call

question 90

Multiple Choice

The average time between phone calls arriving at a call centre is 30 seconds.Assuming that the time between calls is exponentially distributed, find the probability that less than two minutes elapse between calls.

• A)0.018
• B)0.064
• C)0.936
• D)0.982
• E)1.000

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Definitions:

Net Income

The amount of earnings remaining after all expenses, taxes, and costs have been subtracted from total revenue, indicating the company's profit.

Impairment

A decrease in the recoverable value of an asset below its carrying amount on the balance sheet, necessitating an adjustment.

Consolidated Goodwill

The excess of the purchase price over the fair value of the net assets of a subsidiary, recognized on a parent company's balance sheet when consolidating financial statements.

Consideration Transferred

The value exchanged or payment made by an acquiring entity to obtain control of another business in a business combination.