A Quality Circle Is a Round-Table of Top-Level Quality Managers

question 71

True/False

A quality circle is a round-table of top-level quality managers.

Comprehend the importance of turnover in evaluating divisional performance.

Understand how sales, gross margin, and net operating income influence an organization's financial performance.

Recognize the distinction between profit centers, investment centers, and cost centers.

Evaluate the use and implications of various performance measures including ROI, residual income, and turnover.

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Definitions:

Jigsaw Classroom

The Jigsaw Classroom is an educational approach designed to promote cooperation and reduce competition among students by assigning them to interdependent roles in small, diverse groups.

Non-prejudiced People

Individuals who do not harbor prejudices, maintaining unbiased attitudes and behaviors towards others based on race, gender, religion, or other social categories.

Self-fulfilling Prophecy

A prediction that directly or indirectly causes itself to become true, due to the feedback between belief and behavior.

Motivation

The psychological process that gives behavior purpose and direction.