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Observed Performance
The evaluation of an employee's work activities through direct observation to assess their efficiency, effectiveness, and adherence to procedures.
Training Needs
The identification of gaps in skills or knowledge that require training to improve employee performance and productivity.
Cross-Train
The process of teaching an employee who was hired to perform one job function the skills required to perform other job functions.
Employee Mix
The composition of a workforce in terms of the variety of employees, including their skills, experiences, and backgrounds.
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