Which One of the Following Statements Is False

question 60

Multiple Choice

Which one of the following statements is false?

• A)Kaizen is the process of specifying design specifications for goods and services.
• B)A cause-and-effect diagram is also called a fishbone diagram.
• C)Scrap and rework costs are part of internal failure quality costs.
• D)The Deming Cycle is named after a famous quality guru and consists of four steps - Plan, Do, Study, Act (PDSA).

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Definitions:

Information Technologies

Utilizing computers, storage mechanisms, communication networks, and other tangible tools, infrastructure, and methods for the production, processing, preservation, protection, and distribution of all types of electronic information.

Cost-Efficient Sharing

A strategy that aims to reduce costs through the shared use of resources, services, or infrastructure.

Logistics Services

Services involved in the management of the flow of goods from the point of origin to the point of consumption, aimed at meeting customer requirements.

Supply Chain Management

The oversight of materials, information, and finances as they move from supplier to manufacturer to wholesaler to retailer to consumer, aiming to streamline a business's supply-side activities to maximize customer value and gain a competitive advantage.