Which One of the Following Statements Is False

question 60

Multiple Choice

Which one of the following statements is false?

• A)Kaizen is the process of specifying design specifications for goods and services.
• B)A cause-and-effect diagram is also called a fishbone diagram.
• C)Scrap and rework costs are part of internal failure quality costs.
• D)The Deming Cycle is named after a famous quality guru and consists of four steps - Plan, Do, Study, Act (PDSA).

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Definitions:

Threat of Substitute Products

The potential risk that consumers might replace a company's product with similar goods or services from another provider.

Degree of External Competition

The extent of competition that a business faces from other companies within the same industry or market.

Operational Growth

The expansion of a company's operational capacity, often leading to increased output, efficiency, or market share.

Strategic Planning

The process of defining an organization's strategy or direction and making decisions on allocating resources to pursue this strategy.