A print shop has five large commercial printing jobs to finish.They are trying to decide whether to use the shortest processing time (SPT) or the first-come first-served (FCFS) sequencing rule.Data on estimated processing time (in hours) and time to promised completion (in hours) is as follows (jobs shown in order of arrival):
a.What is the average flow time in hours using the FCFS rule?
b.What is the average job lateness in hours using the FCFS rule?
c.What is the average flow time in hours using the SPT rule?
d.What is the average job lateness in hours using the SPT rule?
Definitions:
Displaced Point Pattern
A spatial configuration in which points (representing locations or events) are distributed in an irregular or non-uniform manner, leading to variations in density.
Diffused Point Pattern
A distribution pattern where elements or observations are spread out over an area without a clear concentration in any single location.
Back Channel Cue
Non-verbal signals used during communication to indicate comprehension, agreement, or interest without interrupting the speaker.
Body Buffer Zone
The personal space around an individual that they prefer not to be invaded by others, varying in size depending on social and cultural norms.
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