Which of the Following Is Not a Part of Philip

question 52

Multiple Choice

Which of the following is not a part of Philip Crosby's philosophy of quality?

• A)Quality means conformance to requirements not elegance
• B)The only performance standard is Six Sigma
• C)There is no such thing as a quality problem
• D)The only performance measurement is the cost of quality, which is the expense of non-conformance

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Definitions:

Spontaneous Recovery

The reappearance of a previously extinguished conditioned response after a period of no exposure to the conditioned stimulus.

Generalization

The process by which individuals apply knowledge or behavior learned in one context to different but similar contexts.

Discrimination

Discrimination is the unfair or prejudicial treatment of people based on characteristics such as race, age, sex, or disability instead of individual merit.

Primary Reinforcer

A stimulus that is naturally rewarding or satisfying, such as food or water, used to encourage specific behaviors in conditioning.