Exhibit 13.1 The Following Questions Are Based on the Output Below

question 25

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-A store is considering adding a second clerk. The customer arrival rate at this new server will be

• A) twice the old rate.
• B) half the old rate.
• C) the same as the old rate.
• D) unpredictable.

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Definitions:

Revenue

The income that a government, organization, or business receives from its activities, often used to fund operations.

Olaudah Equiano

An African writer and abolitionist who wrote an autobiography detailing his experiences as a slave and a free man, which became influential in the abolition movement.

Eighteenth-Century Theme

A reference to culture, society, or historical events characteristic of the 1700s, often highlighting enlightenment, colonial expansion, or early democratic movements.