A Company Has Recorded the Following List of Service Rates $\begin{array}{ll}\text { Customers } & \text { / hour } \\\hline 2 & 3 \\3 & 4 \\2 & 3 \\3 & 3 \\4 & 2 \\4 & 3 \\2 & 4\end{array}$

question 46

Essay

A company has recorded the following list of service rates customers/hour)for one of its servers.What is the mean service time for this server?
$\begin{array}{ll}\text { Customers } & \text { / hour } \\\hline 2 & 3 \\3 & 4 \\2 & 3 \\3 & 3 \\4 & 2 \\4 & 3 \\2 & 4\end{array}$

Identify various forms of organizational communication including voice, rumors, and the grapevine.

Analyze the impact of employee characteristics on the likelihood of voicing concerns.

Discuss the differences between voice directed horizontally and vertically within organizations.

Examine the consequences of silence or self-censorship in organizations.

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Definitions:

External Costs

Costs that are not borne by the parties to a transaction but are imposed on others, such as pollution affecting non-participants.

Output

The amount of goods or services produced by a company, industry, or economy in a given period.

Marginal Social Benefit

The additional benefit to society from one more unit of a good or service being produced and consumed.

Marginal Social Cost

The additional cost incurred by society as a whole from producing one more unit of a good or service, including both private costs and any externalities.