Two Ways a Salesperson Can ________ Is to Show the Buyer

question 125

Multiple Choice

Two ways a salesperson can ________ is to show the buyer how to properly use the product and to make realistic claims about the product.

• A) reduce satisfaction
• B) lower the buyer's level of dissonance
• C) increase dissatisfaction
• D) reduce routine decision making
• E) modify selective retention

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Definitions:

Positive Reinforcement

A process in psychology where a behavior is followed by a reward or positive outcome, encouraging that behavior to be repeated in the future.

Desired Behavior

A specific form of behavior that an individual or organization aims to encourage or achieve, often through incentives or motivational techniques.

Consequence Introduction

The act of presenting outcomes or repercussions as part of decision-making processes, particularly in teaching and behavior management.

Organizational Learning

The process through which an organization acquires, develops, and transfers knowledge to adapt and improve its performance.