Which of the Following Statements About Feedback Is INCORRECT

question 96

Multiple Choice

Which of the following statements about feedback is INCORRECT?

• A) It may be appropriate to use questions that obtain negative feedback.
• B) If a salesperson fails to notice the feedback signals being sent by a prospect, no feedback occurred.
• C) In planning a presentation, it is impossible to predetermine when and what feedback-producing questions to ask.
• D) It may be appropriate to use questions that obtain positive feedback.
• E) Feedback can be verbal or nonverbal.

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Definitions:

Learned Helplessness

A condition in which individuals believe they have no control over the outcomes of situations, often resulting from repeated failures or a sense of powerlessness.

Cognitive Interpretation

The process by which individuals perceive, comprehend, and make sense of the world around them, particularly how they interpret events and stimuli.

Aversive Events

Unpleasant or undesirable occurrences that individuals seek to avoid or minimize, often motivating behavior changes.

Behavioral Disengagement

A coping mechanism involving withdrawal from or reduction of effort in attempting to achieve goals when they seem unattainable.