Which of the Following Statements About Referrals Is True

question 61

Multiple Choice

Which of the following statements about referrals is true?

• A) Salespeople should work on obtaining referrals when they are not engaged in selling activities
• B) It would be inappropriate to try to enact the referral cycle during the sales presentation
• C) Salespeople must sell the product, plus sell the prospect on providing referrals
• D) All salespeople ask for customer referrals
• E) The referral cycle consists of three steps

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Definitions:

Percent

Percent refers to a part-per-hundred rate, symbolized by the "%" sign, used in expressing proportions, fractions, or shares in relation to a whole.

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Non-medical care aimed at providing assistance with daily living activities, such as bathing, dressing, and eating, typically in a residential setting.

Milieu Therapy

A therapeutic approach that utilizes the environment, including people, activities, and settings, to create a supportive and therapeutic community for individuals undergoing treatment.

Family Therapy

A form of psychotherapy that aims to address psychological problems by focusing on family dynamics and relationships.