According to the Text, What Are the First Three Steps

question 87

Multiple Choice

According to the text, what are the first three steps to take when using the telephone to arrange an appointment for a face-to-face meeting?

• A) Plan your call, state your purpose, and present a brief sales message.
• B) State your call purpose, present a brief sales message, and ask for the interview.
• C) State your call purpose, ask for the interview, and do not take the first "no."
• D) State your call purpose, present a brief sales message, and do not take the first "no."
• E) Plan your call, identify yourself and your company, and state the purpose of your call.

---

Definitions:

Fugitive Slave Act

1850 law that gave the federal government authority in cases involving runaway slaves; aroused considerable opposition in the North.

Federal Commissioners

Officials appointed by the federal government to oversee specific areas of administration, regulation, or enforcement in various fields.

Free Soil Party

A short-lived political party in the United States (1848–1854) focused on opposing the expansion of slavery into the Western territories, advocating for "free soil, free speech, free labor, and free men."

Homesteads

Land and the dwelling (or dwellings) on that land where a family makes its home, historically associated with government grants to settlers for farming in the American West.