While You Are Discussing the Energy Efficiency of Your Company's

question 19

Multiple Choice

While you are discussing the energy efficiency of your company's golf carts with a prospect, she questions whether your carts are heavier than that of your competitor's. You are aware that your carts are slightly heavier than the competitor's carts. What should you do about this objection?

• A) Inform the customer that weight is not an important parameter and proceed with the presentation.
• B) Ignore it and continue as you had planned.
• C) Pass over it for now and cover it just before the close.
• D) Answer the question and proceed with the presentation.
• E) Ignore it and talk a little faster to regain control of the sales interview.

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Definitions:

Sister Chromatids

Identical copies of a chromosome, joined together by a common centromere, that eventually separate during cell division.

Anaphase I

A phase in meiosis where homologous chromosomes are separated and pulled to opposite ends of the cell, ensuring genetic diversity.

Homologous Chromosomes

Chromosome pairs, one from each parent, that are similar in length, gene position, and centromere location.

Sister Chromatids

Identical copies of a chromosome, attached at a region called the centromere, that are produced during DNA replication.