Satisfied Customers Can Help Salespeople in Making New Sales

question 121

True/False

Satisfied customers can help salespeople in making new sales.

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Definitions:

Dependent Variable

The variable in an experiment or study that is expected to change as a result of manipulations to the independent variable.

Telecommuting Policies

Guidelines that govern the practices and conditions under which employees can work from locations outside the traditional office.

Turnover

In a business context, the rate at which employees leave a company and are replaced by new employees.

Independent Variable

A variable in an experiment or study that is manipulated or changed by the researcher to observe its effect on the dependent variable.