Service Is the Next to Last Step of the Selling

question 131

True/False

Service is the next to last step of the selling process.

---

Definitions:

Posner Effect

A phenomenon in cognitive psychology indicating that attention can be directed to a location without the need for the eyes to move.

Craik Effect

A phenomenon where the depth of processing impacts memory recall; deeper processing leads to better retention.

Late Selection

A cognitive process theory suggesting that all incoming information is processed at a basic level before selective filtering happens based on its importance.

Early Selection

A theory in psychology suggesting that information is selected to be attended to at an early stage during the processing of sensory information.