After Landing a $200,000 Order for Baskets,Austin Should Most Likely

question 146

Multiple Choice

After landing a $200,000 order for baskets,Austin should most likely engage in all of the following EXCEPT:

• A)concentrating on improving account penetration.
• B)showing his appreciation with a thank-you note.
• C)handling customer complaints promptly.
• D)calling and texting the customer daily.
• E)treating his customers like royalty.