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Value Chain
A set of activities that a company performs to create value for its customers, from product design to post-sale service.
Open Systems
Organizations or entities that interact with their environment by exchanging information, resources, and energy, adapting and responding to external changes.
Research-Based Facts
Information and findings derived from systematic inquiry into a subject, supported by empirical evidence.
Internal Clients
The individuals or departments within an organization that rely on the services or support of another within the same entity.
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