The Best Time to Use Oral Communication Is When You

question 107

Multiple Choice

The best time to use oral communication is when you have to exchange

• A) a monthly report on company absenteeism.
• B) a nonpersonal message.
• C) a lengthy welcoming message to a new salesperson.
• D) a brief,time-sensitive,personal message.
• E) detailed information about an upcoming negotiation.

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Definitions:

Regain Confidence

The process of restoring trust in oneself or one’s abilities after a period of doubt or failure.

Deliver In Person

The act of physically presenting or handing something to someone directly.

Formal Letter

A written communication following specific conventions, designed for official, business, or professional contexts.

Bad-News Portion

The segment of communication specifically designed to convey disappointing or negative information.