Company Websites Monitor Where Viewers Look,how Long They Stay on a Page,and

question 160

Multiple Choice

Company websites monitor where viewers look,how long they stay on a page,and the actions they take on the website.This gives companies a lot of information about their customers and viewers.It also represents which step in the control process?

• A) establish standards
• B) determine the need for corrective action
• C) compare performance against standards
• D) measure performance
• E) change control process

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Definitions:

Uncertainty

The state of being unsure about something or the lack of certainty or predictability in events.

Five-Factor Model

Refers to a comprehensive model that outlines five broad personality traits: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

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A personality trait characterized by warmth, kindness, empathy, and a desire for social harmony.

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A theory or framework that describes how individuals relate to one another within the context of interpersonal relationships, focusing on involvement, control, and affection.