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Amazon Asks Customers to Rate Their Experience with the Product

question 201

Multiple Choice

Amazon asks customers to rate their experience with the product and service.This is an example of ____ control.


Definitions:

Facilitating Functions

Activities that help in the smooth exchange of products and services between producers and consumers, such as financing, marketing information management, and logistics.

Channel Intermediaries

Firms or individuals such as wholesalers, agents, brokers, and retailers who help move a product from the producer to the consumer or business user.

Financing

The act of providing funds for business activities, making purchases, or investing.

Logistical Function

The activities involved in obtaining, producing, and distributing materials and products in the proper place and condition at the right time.

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