Which of the Eight Dimensions of Quality Refers to the Probability

question 76

Multiple Choice

Which of the eight dimensions of quality refers to the probability of a product NOT malfunctioning during a specified period?

• A) Reliability
• B) Durability
• C) Serviceability
• D) Performance
• E) Perceived quality

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Definitions:

Ethnocentrism

Is the tendency for people to judge other cultures exclusively by the standards of their own culture.

Renaissance

A cultural movement that spanned the period roughly from the 14th to the 17th century, beginning in Italy in the Late Middle Ages and later spreading to the rest of Europe.

Scientific Revolution

A period of dramatic change in thought and belief, closely associated with the 16th and 17th centuries, which led to the emergence of modern science through the rejection of medieval scientific philosophies.

Multiculturalism

The doctrine that several different cultures (rather than one national culture) can coexist peacefully and equitably in a single country.