A Solution Containing 10

question 12

Multiple Choice

A solution containing 10.mmol of CO₃^2- and 5.0 mmol of HCO₃^-is titrated with 1.7 M HCl.What total volume of HCl must be added to reach the second equivalence point? (1 mmol = 0.001 mol)

• A) 8.8 mL
• B) 5.9 mL
• C) 2.9 mL
• D) 14.7 mL
• E) 19.7 mL

Understand the use of passive-voice verbs to soften the impact of bad news.

Learn the elements to include in the closure of bad-news messages to maintain a positive tone.

Develop empathy and the ability to convey it in business communications.

Recognize the potential legal implications of future-oriented statements in bad-news communications.

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