What Costs Are Incurred When Products and Services Fail to Either

question 139

Multiple Choice

What costs are incurred when products and services fail to either conform to requirements or satisfy customer needs after being delivered to customers?

• A) appraisal costs
• B) prevention costs
• C) internal failure costs
• D) external failure costs

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Definitions:

Thylakoid Compartment

A membrane-bound compartment inside chloroplasts and cyanobacteria that is the site of the light-dependent reactions of photosynthesis.

Yields ATP

The process of producing ATP (adenosine triphosphate), the primary energy carrier in all living organisms, typically via cellular respiration or photosynthesis.

NADPH

Nicotinamide adenine dinucleotide phosphate, a coenzyme involved in redox reactions, carrying electrons and hydrogen ions in cellular processes.

Oxygen

A chemical element (O) vital to most life forms on Earth; it's a component of water, many organic compounds, and is required for respiration in aerobic organisms.