The Balanced Scorecard Measures Four Areas of Financial and Nonfinancial

question 36

Multiple Choice

The balanced scorecard measures four areas of financial and nonfinancial performance of a business. Identify one of the following that is not included as a performance measurement.

• A) internal process
• B) financial
• C) innovation and learning
• D) employees

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Definitions:

Anomalies Literature

Studies and publications that investigate inconsistencies or deviations from common financial theories or market efficiency, often identifying patterns or behaviors that cannot be explained by traditional models.

Market Efficiency

The degree to which stock prices reflect all available, relevant information, making it impossible to consistently achieve higher returns.

Superior Returns

Financial returns that exceed those of a benchmark or average over the same period.

Frequent Trading

Frequent trading involves actively buying and selling securities, often several times within a single trading session, to capitalize on short-term market movements.