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________ regions in polymers make the polymer flexible.
Net Promoter Score
A metric used to gauge the loyalty of a firm's customer relationships, based on how likely customers are to recommend the company's product or service to others.
Customer Lifetime Value
The total worth to a business of a customer over the whole period of their relationship, an important metric in assessing how much a company should spend to retain a customer.
Brand Community
A specialized, non-geographically bound community, based on a structured set of social relations among admirers of a brand.
Reference Group
A social group that serves as a point of reference for individuals in forming attitudes, beliefs, or behaviors.
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