The Purpose of the Balanced Scorecard Is BEST Described as Helping

question 47

Multiple Choice

The purpose of the balanced scorecard is BEST described as helping an organization

• A) develop customer relations.
• B) mobilize employee skills for continuous improvements in processing capabilities, quality, and response times.
• C) introduce innovative products and services desired by target customers.
• D) translate an organization's mission and strategy into a set of performance measures that help to implement the strategy.

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Definitions:

Positivist Worldview

A philosophical point of view which assumes that everything can be scientifically observed or logically verified.

Critical Worldview

An approach that critically examines societal structures and norms, questioning power dynamics and ideologies.

Researcher-Dispassionate

A stance or approach where the researcher maintains an objective and unbiased perspective during the study.

Qualitative Research

Research that seeks to understand human behavior and the reasons that govern such behavior, emphasizing on observational methods.