Fran Has Little Trouble Hearing Her Own Speech,but Has Great

question 176

Multiple Choice

Fran has little trouble hearing her own speech,but has great difficulty hearing the speech of others.Which explanation accounts for Fran's problem?

• A) damage to the cochlea
• B) damage to the oval window
• C) damage to the eardrum
• D) damage to the pinna

---

Definitions:

Rationalizations

The process of providing reasonable explanations or justifications for decisions, actions, or beliefs, often in retrospect.

Need-satisfaction Presentation

A sales technique where the salesperson focuses on identifying and meeting the needs of the customer as a way to persuade them to purchase a product or service.

Objections

Concerns or questions raised by a potential customer that a salesperson must address to complete a sale.

Customer Solutions

Tailored combinations of products and services offered by companies to meet the specific needs of their customers, often used to differentiate offerings in competitive markets.