Suppose a Sales Manager Is Unhappy with the Performance of Her/his

question 7

Multiple Choice

Suppose a sales manager is unhappy with the performance of her/his sales people and attributes this to laziness on their part.Closer scrutiny of the real situation,however,shows that the sales manager has made a "fundamental attribution error." This means that she/he has

• A)only considered superficial indicators.
• B)inadequately explored the job satisfaction of the sales people.
• C)is merely stereotyping employees.
• D)underestimated the effects of external factors relative to internal factors.
• E)ignored her/his responsibility in the entire process of not holding workers accountable.

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Definitions:

Due Diligence Contract

An agreement specifying the investigative steps to be taken by one party to evaluate the business worth or legal obligations of another.

Industry Endorsement

Industry endorsement involves the support or approval of a product, service, or company by reputable organizations or figures within the relevant industry.

Professionalism

The conduct, aims, or qualities that characterize or mark a profession or professional person; often involves adherence to ethical standards and commitment to competence.