Match the Terms Below with the Examples

question 86

Multiple Choice

Match the terms below with the examples.
-Communication with those who are served by the organization.

• A)upward communication
• B)quid pro quo
• C)sexual harassment
• D)downward communication
• E)hostile environment
• F)horizontal communication
• G)outward communication

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Definitions:

Lateral Communication

The exchange of information, messages, or communication across peers or colleagues at the same level in an organization, without going up the hierarchy.

Relational Violation

Occurs when the implicit or explicit rules of a personal connection are broken, leading to issues within the relationship.

Boundary

The lines or limits that define the edges of a system, problem, or organizational entity.

Silence

The absence of verbal communication, which can be a powerful form of non-verbal communication or a strategy used in various contexts.