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What type of rating scale is the following?
Please assign a total of 100 points to the following characteristics
For purchasing an airline ticket in terms of how important each of these
Factors is to you in making your decision to buy a ticket?
_____ Price
_____ Number of stops
_____ Comfort of the seats
_____ Courtesy of the flight attendants
_____ Pilot comments during the flight
Organizational Structure
The system of tasks, workflows, reporting relationships, and communication channels that link together the diverse parts of an organization.
Top Management
The highest-ranking executives in an organization, responsible for strategic decisions and overall direction.
Customer Satisfaction
A measure of how products or services provided by a company meet or surpass customer expectations.
Financial Performance
A measurement of how well a company can use assets from its primary mode of business and generate revenues.
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